Privacy Policy
We collect as little as we can. The website sets no cookies and runs no analytics, ads or trackers. If you sign up for the Alpha we keep your email. When you play, the game handles what it needs to run online matches.
This policy covers the FACTION5 website, the Alpha sign-up and the FACTION5 game. Feathery Games is responsible for your data ("we", "us"). Contact us through featherygames.com/contact.
1. The website
- No cookies, analytics or tracking. We set no cookies and run no analytics, ads or trackers. Our fonts, images and video are served from our own site.
- Spam protection. On the Play the Alpha page, Cloudflare Turnstile checks that sign-ups come from people, not bots. To do this, Cloudflare processes information about your browser and device. It is used only for this check, not for advertising.
- Hosting. The site is hosted by Cloudflare. Like any web host, Cloudflare processes your IP address, browser details and the pages you request to deliver the site and protect it from attacks.
2. Alpha sign-up
- What we collect: your email address, which VR headset you have, your confirmation that you understand the Alpha is early test software, the date and time you signed up, and which version of our Terms and this Privacy Policy you agreed to.
- Why: to invite you to the Alpha, plan test waves by headset, and send you FACTION5 development news. We rely on your consent, which you can withdraw at any time.
- Where it is kept: our website checks your answers and passes them to a Google Form. They are stored in a private Google Sheet that only we can see. Google processes them on our behalf. You do not need a Google account, and we do not receive your Google identity.
- How long: until you unsubscribe or ask us to delete it, or until we close the Alpha list.
3. The game
FACTION5 is played online on Meta Quest. To run it we process:
- Player identity: a player ID created by our game backend and the in-game name you use. If the game uses Meta platform features, Meta may also share identifiers such as your Meta user ID under its own terms.
- Gameplay data: matchmaking requests, match results and statistics (such as kills, deaths and assists), loadouts, customization and progress.
- Connection and device data: your IP address, which we need to connect you to matchmaking and to a game server near you, plus your device model, game version, and performance and crash logs.
- Voice chat: when voice chat is on, your voice is sent live to the other players in your session. We do not record it.
- Moderation: reports about player behaviour and the action we take, to keep matches fair and safe.
We use this data to run matches, keep your progress, prevent cheating and abuse, fix bugs and improve performance. Where the law asks for a legal basis, we rely on providing the game you asked to play and on our legitimate interest in keeping it secure, fair and working.
4. Who helps us
We use these service providers. Each processes data only to provide its service:
- Meta: distributes the game and provides the Quest platform.
- Edgegap: matchmaking and dedicated game servers, in regions close to players.
- Our cloud hosting provider: runs our game backend (player accounts and stored game data).
- Cloudflare: hosts this website and provides Turnstile spam protection.
- Google: receives and stores the Alpha sign-up list (Google Forms and Google Sheets).
- Discord: if you join our community there, Discord's own privacy policy applies.
We do not sell your personal data, share it for targeted advertising, or let others use it for their own purposes. We will disclose data if the law requires it, or to protect players and the game from harm.
5. How long we keep data
- Sign-up email: until you unsubscribe or ask us to delete it.
- Player account and progress: while you play and for up to 12 months after your last session, unless you ask us to delete them sooner. Alpha data may be reset earlier.
- Server, crash and performance logs: up to 90 days.
- Moderation records: as long as needed to enforce our rules.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict how we use it, and to withdraw consent. To use any of these rights, contact us through featherygames.com/contact. We will answer within the time the law requires and won't treat you differently for asking. If you are in the EEA or UK, you can also complain to your local data protection authority.
7. Children
FACTION5 is not made for children. The Alpha is for people aged 18 or older, and we do not knowingly collect data from children under 13. If you believe a child has given us personal data, contact us and we will delete it.
8. International transfers and security
Our providers may process data in the United States and in other countries where game servers run. Where the law requires, we rely on appropriate safeguards for these transfers. We protect data with access controls and encrypted connections, but no online service can be completely secure.
9. Changes
We will update this policy as FACTION5 develops and change the date at the top. If a change is significant and you are on our Alpha list, we will tell you by email.
Contact
Feathery Games · featherygames.com/contact